Privacy Policy

Last Updated: December 04, 2022

Alec Lai knows that you care about how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy. By visiting our website or by downloading or using our applications, you are accepting the practices described in this Privacy Policy.

1. What Personal Information About Customers Does We Gather?

The information we learn from customers helps us personalize and continually improve your experience. Here are the types of information we gather: 

1.1 Information You Give Us. We receive and store any information you enter on our website or applications or give us in any other way, excluding subsets of information that may be encrypted and protect by third party payment vendors, such as Stripe. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for purposes such as responding to your requests, improving our stores, and communicating with you. We may also use Google Analytics Advertising Features, including, but not limited to, Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and other integrated services that require Google Analytics to collect data for advertising purposes, including collection via cookies and identifiers. We may also use iTunes App Store Connect, Google Play Store, Facebook App Developer, and Appery services.

1.2 Automatic Information. We receive and store certain types of information whenever you interact with us. For example, like many websites, we may use "cookies," and we obtain certain types of information when your web browser accesses our website or advertisements and other content served by or on behalf of our website on other websites. In particular, Alec Lai and its third-party vendors may use first-party cookies and third-party cookies, as well as other first-party and third-party identifiers.

1.3 Mobile. When you download or use apps created by Alec Lai or our subsidiaries and when you access our website on mobile devices, we may receive information about your mobile device, including a unique identifier for your device, and (with your permission) we may receive information about your location. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.

1.4 Email Communications: To help us make emails more useful and interesting, we may receive a confirmation when you open email from Alec Lai, if your computer supports such capabilities. If you do not want to receive email or other mail from us, email us to adjust your subscription or visit and click on our unsubscribe links. Our email communication will follow the best practices outlined by the CAN-SPAM Act of 2003.

2. Do We Share the Information We Receive?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below:

2.1 Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include, but is not limited to: fulfilling bookings and payments, hosting events and adventures, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing assistance, providing search results and links (including paid listings and links), processing credit card payments, providing customer service, and managing the operations of the business. They have access to just the information needed to optimally perform their functions, and they may not use it for other purposes. Any third party that shares or uses user data will provide at least the same or equal protection of such user data as stated in the app or website’s Privacy Policy, End User License Agreement, and Terms of Use.

2.2 Promotional Offers. Sometimes we send offers to selected groups of Alec Lai customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please notify us via email.

2.3 With Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

3. How Secure Is The Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input, and any other secure protections offered or managed by third-party software, such as Appery and Stripe.

4. What About Third-Party Advertisers and Links to Other Businesses?

Our website and our apps may include third-party advertising and links to other websites, apps, products, and companies.

5. What Choices Do I Have?

As discussed above, you can always choose to not provide information, even if it might be needed to make a purchase or booking or to take advantage of our features.

If you do not want to receive email or other mail from us, please email us or unsubscribe.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of Alec Lai’s essential features, we do recommend that you leave them turned on.

You may also opt out of Google Analytics Advertising Features through Ads Settings, Ad Settings for mobile apps, and other available means. Here is a Browser Add-On, recommended by Google Analytics, that may assist: https://tools.google.com/dlpage/gaoptout/.

If you wish to delete your account on this website or in our apps, you may use the deletion feature in your Account Settings, or you may contact us directly.

If you have any questions about privacy and data, or if you wish to revoke consent or request deletion of your user data, you may always contact us directly.

Please note: If you do not want to receive the End User License Agreement, Terms of Use, and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of our website and apps, and it is your responsibility to review them for changes.

6. Are Children Allowed to Use Our Website Or Apps?

Children (people under the age of eighteen) are allowed to browse our website. But, in order to create a user account on our website or apps and in order to use our apps, users must be at least eighteen (18) years of age or, if not, have explicit approval from their parent or legal guardian to create an account or use our apps.

7. Revisions and Inquiries

If you have any concern about privacy at Alec Lai please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Policy, End User License Agreement, and Terms of Use will also change. We may email periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.